System Administrator: IT Infrastructure
Dar es salaam, Tanzania, United Republic Of
At Vodacom, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it’s our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
Role purpose:
•System Infrastructure Management and Administration
•System Security Management.
•System Performance Monitoring and Management
•Storage Capacity Management
•Virtual, Private and Public (AWS) Cloud Infra and Systems administration
Key accountabilities and decision ownership
•SYSTEMS DEPLOYMENT
- Install, configure, test and maintain operating systems, application software and system management tools.
- Automate, optimize and apply best practice while deploying systems for proper infrastructure planning on every new project.
•SYSTEMS MAINTANANCE & MONITORING
- Proactively ensure the highest level of systems and infrastructure availability
- Monitor systems performance (availability, utilization, throughput, and latency) and report accordingly.
- Perform maintenance activities to the systems when required.
•SYSTEMS SECURITY & COMPLIANCE
•Ensure all systems are configured securely per the existing policies, processes and best practices.
•Ensure all systems have the required security tools installed as per security policies
BUSINESS CONTINUITY MANAGEMENT
•Ensure all systems are configured for backup as per systems criticality
•Prepare and maintain redundancy strategies by creating and updating technical recovery plan for all assigned systems
•Facilitate backup data restoration tests per the shared plan
CUSTOMER OR END USER SUPPORT
•Provide 1st, 2nd support whenever required.
•Provide a route cause assessment (RCA) for critical incidents.
SELF DEVELOPMENT
•Attend training as recommended by management
•Being up to date with technology.
Skills
- Incident Response
- Monitor and Diagnose
- Dev Ops
- Security
- Software Engineering
- Automation and Robotics
- Cloud
- Data Analytics and Insights
Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.